Copyright: All copyright is wholly owned and reserved by Ebony Ink Pty Ltd, no part may be reproduced in whole or part under any circumstance without the written approval of Ebony Ink Pty Ltd. To do so is in breach of copyright.

Promotional Usage: Ebony Ink Pty Ltd reserves the right to use images/designs for promotional purposes where necessary. If the client does not wish their project to be thus used, they must notify Ebony Ink in writing. Custom designs will automatically be added to our range of standard designs after initial use.

Prices: All prices are subject to change and availability. Formats and designs may change over time. Prices are in Australian Dollars and include 10% Goods and Services Tax.

Payment: As each item is set and printed on a per guest basis full payment must be made before we go to print.

Deposit: We require a non-refundable 25% deposit of the cost of your invitations before we will start the design process for you. Final payment is due after approval from you and before we print your order.

Minimum orders: 10 invitation minimums apply. For orders without invitations a minimum initial order of AUD$50 is required, additional orders or extras may be any amount.

Return/cancel policy: As our products are ALL custom made, they are non-refundable, except where an error has been made on our part. We suggest that you order a sample first, to accurately check the style and quality of our products. Please check your order carefully when you receive it and let us know of any problems IMMEDIATELY. Please read your proof copy carefully and print a copy for your records.

Delivery: We deliver all finished sets of stationery to you via express post. We are not liable for any damage caused by third parties as we take great care in packaging your set to reach you in perfect condition.

Deadlines: Urgent orders require an additional loading depending on scheduling and client request. We advise where this may be applicable.

Proofs: A proof via email or post will be sent. Ensure texts submitted are as final as possible, we allow for two levels of proof correction after you have seen the design layout.

Alterations: Alterations to your order may be made until the design layout is approved, once approved no alterations may be undertaken. Extensive text or layout alteration (ie. change of theme) after the first stage may require additional costing.

Colours/Finish: On screen colours may appear slightly different from printed versions and printed colours may slightly vary between orders and samples. We assure all items to be of the finest quality.

Errors: If you receive an item that is misprinted compared to what you submitted to us, notify us and it will be reprinted and sent to you at no charge. Client errors that are signed off through the proofing process are to be reprinted at the clients expense. It is client responsibility to check all copy is correct.

Privacy: Your personal details and your guest information will not under any circumstance be distributed to any third party and is considered private and confidential.